Safaricom has clarified that users of its Ziidi Money Market Fund service cannot submit a second savings unlock request within 72 hours. The policy prevents multiple withdrawals from being processed simultaneously. The explanation came after a user on X raised the issue. The user, @chacha_erric, asked whether it was possible to unlock savings more than once in a short period. Safaricom responded by explaining the system’s design. The company stated that the restriction is in place to ensure proper processing of each request. The initial request must be completed before a new one can be submitted. This policy applies to all Ziidi Money Market Fund users. The clarification was provided in response to the user’s specific question. The company did not mention any changes to the policy. The restriction is part of the service’s standard terms. Users are advised to wait for the first request to be processed before attempting a second. The explanation was shared publicly on X. No further details were provided about the technical reasons behind the limit.
Safaricom Clarifies Ziidi Savings Unlock Limit



















